Shipping Policy
Last Updated: 6/27/25
Processing Times
Orders are processed within 3–5 business days (excluding weekends and holidays) after we receive your order confirmation email. You’ll receive another notification when your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard shipping for free.
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Standard Shipping: 7-13 business days
Delivery times may vary depending on your location. Please note that shipping timeframes are estimates and not guaranteed.
International Shipping
We currently ship to select countries. Delivery times for international orders vary by destination and are calculated at checkout.
Please note: International customers are responsible for any customs duties, import taxes, or fees imposed by their country. We are not responsible for any delays due to customs clearance.
Tracking Your Order
Once your order has shipped, you’ll receive an email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Lost or Delayed Shipments
While we strive for timely delivery, we are not responsible for delays caused by carriers, weather, or other events beyond our control.
If your package appears to be lost or significantly delayed, please contact us at help@timelissbeauty.com so we can help investigate or assist with filing a claim.
Order Changes
Once an order has been placed, we cannot change the shipping address or cancel the order. Please double-check all information before submitting your purchase.
Questions?
If you have any questions about shipping, feel free to contact us at:
📧 help@timelissbeauty.com